www.wendyswantstoknow.com: Customer Satisfaction Survey is an Intermediate between company and customer. By the survey, the company asks their customers for their opinions on issues related to how well or how poorly the companies are performing. Such survey helps both small and big companies. They help companies gain a better understanding of their customers’ concerns and requirements. The companies use the positive feedback as an appreciation. They totally work on the negative feedback and make their service and products meet customer expectations. A customer satisfaction can improve the companies turnover as well as they can improve customer loyalty.
The Wendy’s Customer Satisfaction Survey is meant to provide the company with valuable information on issues where the customers are not satisfied with the products or service of the company. Wendy’s survey provides the customers to express their opinions. A successful company always bases on the review of the customers. Consumers are increasingly sharing their views on social networking platforms that will be useful for the growth of the company.
Wendy’ customer satisfaction survey takes feedback which shows that the company is willing to listen and take account of consumers’ views.
Wendy’s is an American international fast food restaurant chain. Th restaurant was started by Dave Thomas on November 15, 1969, in Columbus, Ohio. At present, the headquarters of the restaurant is in Dublin, Ohio. Wendy’s was the world’s third largest hamburger fast food chain with 6,500+ locations, including 330 that are company-owned. 6,207 restaurants are franchised, and 77% of them are located in North America. While Wendy’s sets standards for exterior store appearance, food quality, and menu, individual owners have control over hours of operations, interior decor, pricing and staff uniforms and wages.
Wendy’s menu consists primarily of hamburgers, chicken sandwiches, French fries, and beverages, including the signature Frosty. Wendy’s offers two different hamburger patties, a Junior patty, and its Single 4 ounce patty. 4-ounce patties are sold in single, double and triple sizes whereas the junior patties sell in single and double patties. which is a soft-serve frozen dairy dessert. Wendy’s uses square hamburger patties – which hang over the edge of a circular bun – as its signature item.
Wendy’s had only two kinds of chicken sandwiches, fried and grilled. Occasionally, some Wendy’s restaurants would offer a fried fish sandwich for some of its customers who desire fish instead of beef or chicken. Wendy’s was the first fast-food chain to create a single price-point value menu where all items listed on that menu were priced exclusively at 99. Wendy’s breakfast Menu items include several breakfast sandwiches served with biscuits, fruit and Kaiser rolls, breakfast burritos and side orders of hash browns, muffins, and cinnamon sticks.
Wendy’s marketing arm engages in product placement in films and television and is sometimes seen on ABC’s reality show Extreme Makeover: Home Edition. Wendy’s entered the Asian market by opening its first restaurants in Japan in 1980. Wendy’s restructured its cleanliness standards, menu, and other operational details to ensure that stores met the goals and standards of the parent company so that its franchises were competitive in the market. It is the third largest burger fast food chain in the world, with about 6,650 locations.
Wendy’s Customer Satisfaction Survey:
- Access to your computer or mobile device.
- Internet access
- A valid Wendy’s receipt with an invitation to take a survey
- Visit Wendy’s survey page at official website or official website.
- Select a language, English, French, or Spanish, and click next to continue.
- Click on the, take the survey, option.
- To take the survey, you will need to enter an 8-digit restaurant number as it appears on your Wendy’s receipt, right below the date.
- You will also need to enter the date found on the front of your receipt, the amount of your purchase, and your email address, which will be used to send you a code to validate your coupon. Click next.
- Enter the time of day you visited Wendy’s and indicate where you made your purchase. Click next.
- Next, answer all survey questions as thoroughly and truthfully as possible.
- At the end of the survey, you get a chance to enter cash sweepstakes by entering your personal information, such as your name, address, telephone number, and email address. Wendy’s will use this information to notify you if you are a winner.